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Service Management in Wireless Networks: Technologies, Products, Services

Joseph Ghetie
Telcordia Technologies, USA

Date & time: Tuesday, June 14, 2005, 14:00-18:00
Location: Faculty of Electrical Engineering and Computing, room: Grey Hall

ABSTRACT

The “Service Management in Wireless Networks: Technologies, Products, Services” tutorial provides a comprehensive analysis of wireless networking technologies with focus on service management. The wireless networking coverage includes public mobile wireless networks, wide area wireless access and metropolitan networks as well as local area-based wireless networks. Current and emerging wireless networking technologies that compose wireless networks are evaluated for their functionality and performance: PCS/PCN, MMDS, LMDS, WiMAX, and FSO solutions are analyzed for service management performance along with 802.11a/b/g wireless LAN and Bluetooth PAN solutions. The emphasis of this tutorial is on analysis and evaluation of management systems and associated service management applications used in commercial off-the-shelf products that provide service level management.

TUTORIAL OUTLINE

The tutorial “Service Management in Wireless Networks: Technologies, Products, Services”, covers the major aspects of managing wireless networks and services from wireless technologies to actual service management products analysis and evaluation. The tutorial abstract and outline follow.

Introduction

1. Network Management Concepts, Evolution, and Framework
   • Telecommunications and data communications network models
   • Open management systems concept
   • The basic management paradigm and protocols
   • Management systems evolution
   • Network management models
2. Service Management Concept, QOS, and SLA
   • Service and service level management concepts
   • Class of Services (COS) as applied to wireless networks
   • Quality of Service (QOS) model and performance management metrics
   • Service Level Specifications/Agreement (SLS/SLA) methodology and attributes
3. Wireless Public Mobile Networking and Management
   • Mobile networks classifications and evolution
   • Data communications in mobile networks
   • Mobile communications services
   • Mobile communications carrier networks
   • Mobile networks service management solutions and products
4. Wireless Access /Metro Networking and Management
   • MMDS and LMDS access/metro networking
   • VSAT satellite broadband access networking
   • Free space optics wireless access solutions
   • WiMAX wireless access solutions
   • Wireless access/metro networking services
   • Wireless access/metro service management products
5. LAN and PAN-based Wireless Networking and Management
   • 802.11a, 802.11b, and 802.11g networking solutions
   • Bluetooth and other PAN networking solutions
   • Local wireless networking services
   • LAN and PAN service management products
6. Wireless Network and Service Management Implementation
   • The state of wireless networks and service management implementation
   • Issues in wireless networks and service management implementation
   • Trends in wireless and service management development

INTENDED AUDIENCE: General

SPEAKER'S BIOGRAPHY

Joseph Ghetie is a network and systems engineer consultant and instructor for Telcordia Technologies (Bell Communications Research). In his position, J. Ghetie was responsible for developing architectures, requirements, and solutions for network management integration, providing consulting, and supporting management standards development. Joseph Ghetie has also developed and taught numerous advanced technical courses in the areas of telecommunications, data communications and Internet network management. He owns his consulting and training business, TCOM & NET.

Joseph Ghetie is the author of a published book on Network and Systems Management Platforms Analysis, Kluwer Academics Publishers. Since 1993, he has taught 29 tutorials at major network and service management related international conferences and symposia such as INMS (IN), NOMS, SICOM, EMS, APNOMS, LANOMS, SBRC, ITC, ISCC, Globecom, etc.

Joseph Ghetie is originally from Romania and has a MSEE in Electronics and Telecommunications from the Polytechnic Institute of Bucharest. He started in 1967 as an electronics and network engineer with the Institute for Railroad Research and Design, involved in the design and implementation of data communications networks and complex process-oriented computer systems for centralized traffic control of mass transit. Since 1985 he worked as a technical specialist at J.C. Penney Company, Inc. as part of the Corporate Communications Systems Development headquarters-based group, where he was responsible, as project manager, for developing strategic planning, and evaluation, selection, and implementation of new networking technologies.

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